Most businesses go live within 48 hours. Our team handles the setup, builds your custom flows, and trains the AI on your knowledge base. No technical work from your side.

Do you integrate with my CRM?

PROXe replaces the need for a separate CRM by capturing, qualifying, and tracking every lead in one place. If you already use a CRM, we can sync leads, conversations, and stages into it.

What channels are supported?

Website chat, WhatsApp, Instagram DM, Facebook Messenger, Email, and Voice (inbound and outbound calls). All channels share one unified memory, so customers never repeat themselves.

Yes. All customer data is encrypted in transit and at rest. We are GDPR and CCPA compliant, and built to SOC 2 controls, though we are not yet SOC 2 certified. Scale includes a compliance review and private cloud deployment options.

Can my team take over conversations?

Anytime. PROXe hands off to your team the moment you jump in, with full conversation context across every channel. The AI picks back up when you step away.

What happens if I go over 500 leads in a month?

Nothing switches off. We keep everything running and true up at renewal, and if you are consistently above 500 we move you to Scale on volume pricing. No lead is ever dropped for hitting a limit.

What counts as a lead?

One lead is one unique person, no matter how many messages they send or how many channels they use. If someone messages you on WhatsApp, then Instagram, then calls, that is still one lead because it is one person. You are counted per person, never per message or per channel.

What if a lead goes silent?

PROXe automatically follows up across available channels. Smart nudges on WhatsApp, calls, email, and SMS bring cold prospects back. No opportunity dies from silence.

Does it speak my customers' language?

Yes. PROXe handles English, Hindi, Tamil, Telugu, Malayalam, Kannada, and more. Voice supports Indian languages with native accents.

Can I cancel anytime?

Yes. No long-term contracts on Core. Cancel anytime, keep your data export.

Handoff without starting over

A handoff is not a new chat. It is not a CRM note. It is not "let me get someone to call you." The customer already said who they are and what they want. The next person has to see that thread.

They told the front desk Thursday 4pm. Then the owner opened a blank WhatsApp. They said it again.

One thread. One person. That is the job.

Two different jobs

The first reply is the desk. Answer, two questions, two slots. A conversation that books

The handoff is the same desk, a different pair of hands. The owner, the tech, the coach. They pick up the live thread. The customer does not repeat themselves. One lead, four channels, one memory. One number is not a whole team

If the handoff is a new inbox, you paid for the lead twice.

What people run instead

A screenshot into a staff group. The lead waits while the picture travels.

A CRM row with no thread. "Assigned." Nobody has the words. Your CRM will not answer

A fresh WhatsApp from the owner. The customer starts over. They drop.

Two people writing in the same chat with no memory of who already offered Thursday.

How you know the handoff worked

The second person can point at the last useful message and the slot already on the table. The customer does not restate their name, their job, or the time they picked.

If they have to say it again, you do not have a handoff. You have a restart.

Who this is for

Home services, clinics, coaches, anyone where the person who answered is not the person who does the work.

If bookings die when the owner takes over, this page is the map.

Then PROXe

PROXe is the desk that does not start over.

It answers, qualifies, books and follows up on every lead across every channel, so you never miss a lead ever again. The first reply and the owner taking over are the same person in the same thread. It does not invent a fee. It does not replace the technician. It holds the Thursday slot so nobody asks again.

What is PROXe?

Talk to PROXe at goproxe.com.