Your clinic loses patients after hours. PROXe doesn't.
An AI receptionist for clinics that handles calls, WhatsApp, booking, reminders, and post-visit follow-ups, so your staff can focus on care, not the phone.
The leak, and the fix.
Walk through your last week. All four of these happened:
The 9 PM WhatsApp that never got answered
A patient messages at night, tooth pain, needs an appointment "as soon as possible". Nobody sees it till 10 AM. By then they have called the clinic two lanes down and gone there instead.
No-shows quietly eating the day
Three booked patients simply don’t turn up. No reminder went out, nobody called to confirm, and the doctor sat idle in slots someone else needed.
Front desk drowning at peak hours
Between 10 and 12 the phone rings nonstop while a queue stands at the counter. Your receptionist can answer the call or the person in front of them, not both.
No follow-up after the visit
The patient leaves and the relationship ends. No post-procedure check-in, no recall when the next cleaning is due, they come back only if they remember to.
Answered in seconds, at any hour
PROXe replies instantly, sympathises, offers tomorrow’s open slots, books one, confirms. The patient who messaged at 9 PM is in your chair at 10:30 AM, not your competitor’s.
Confirm + remind, automatically
Every booking gets a confirmation, a day-before reminder and a morning-of nudge on WhatsApp, with one-tap reschedule instead of silent absence. A patient who cannot make it says so, instead of simply not arriving.
The routine 80% handled by PROXe
Slot queries, price questions, directions, insurance checks, rescheduling. PROXe answers all of it on WhatsApp and calls. The desk handles the humans in the room; the phone stops being a second queue.
Follow-ups and recalls on schedule
PROXe checks in after the procedure, answers aftercare questions, and messages when the next visit is due. Patients feel looked after; your chair stays booked from your own patient base.
From first message to appointment.
A patient reaches out
WhatsApp, website chat or a call. PROXe answers immediately, understands what they need, and offers real open slots from your calendar.
The appointment is booked
PROXe books the slot, sends a confirmation with directions and prep instructions, and logs the patient with full context in your dashboard.
Reminders go out
Day-before and morning-of reminders with one-tap confirm or reschedule. A cancelled slot goes back into the pool instead of dying quietly.
After the visit
Post-visit check-in, aftercare answers, and automatic recall when the next cleaning or review is due. The relationship doesn’t end at the door.
Watch PROXe run a business like yours.
A dashboard for “Sunrise Dental Care”, seeded with the kind of week your business actually has: leads arriving, chats answered, appointments landing.
- Avg. response time: under a minute
Everything the front line needs, handled.
Missed-call recovery
A call your desk cannot take gets an instant WhatsApp reply, and PROXe converts the missed call into a booked appointment.
WhatsApp reminders
Automated confirmations, day-before reminders and morning-of nudges, with one-tap confirm or reschedule built in.
Follow-up automation
Post-visit check-ins, aftercare answers, review requests and recall messages when the next visit is due, on autopilot.
Front-desk overflow
At peak hours PROXe absorbs the phone and WhatsApp queue, so your receptionist handles the humans standing at the counter.
Rebooking made easy
Patients reschedule or book again in the chat, without ever calling. A cancelled slot goes back into the pool immediately.
Patient intake
Names, contact details, insurance and visit reason are collected in the conversation and land structured in your dashboard.
automated on WhatsApp and voice
One price, everything included: every channel, the full dashboard, follow-ups, scoring and the voice agent.
See founding member pricingMeet your customers where they are.
Every conversation writes back to one system, so your team stays in sync no matter where the customer started.
Everything you need to know.
Yes. Conversations and patient details live in your own dashboard, are never used to train public models, and are never shared. You can export or delete any patient’s data at any time.
Yes. PROXe connects to your existing WhatsApp number, and can answer your clinic’s phone line with a natural voice agent. Patients notice faster replies, not a new number.
PROXe converses naturally in English, Hindi and major regional languages, and switches automatically to whatever language the patient writes or speaks in.
PROXe never gives medical advice. Anything clinical is acknowledged, captured, and routed to your staff instantly, the patient is told the doctor’s team will respond, and you get an alert with the full conversation.
48 hours. We train PROXe on your treatments, prices, doctors, timings and FAQs, connect WhatsApp and your calendar, and hand you the dashboard. Your staff needs zero new software.
Never miss a lead again.
PROXe works 24/7 to capture, book and follow up, deployed and trained on your business in 48 hours.
