Most businesses go live within 48 hours. Our team handles the setup, builds your custom flows, and trains the AI on your knowledge base. No technical work from your side.

Do you integrate with my CRM?

PROXe replaces the need for a separate CRM by capturing, qualifying, and tracking every lead in one place. If you already use a CRM, we can sync leads, conversations, and stages into it.

What channels are supported?

Website chat, WhatsApp, Instagram DM, Facebook Messenger, Email, and Voice (inbound and outbound calls). All channels share one unified memory, so customers never repeat themselves.

Yes. All customer data is encrypted in transit and at rest. We are GDPR and CCPA compliant, and built to SOC 2 controls, though we are not yet SOC 2 certified. Scale includes a compliance review and private cloud deployment options.

Can my team take over conversations?

Anytime. PROXe hands off to your team the moment you jump in, with full conversation context across every channel. The AI picks back up when you step away.

What happens if I go over 500 leads in a month?

Nothing switches off. We keep everything running and true up at renewal, and if you are consistently above 500 we move you to Scale on volume pricing. No lead is ever dropped for hitting a limit.

What counts as a lead?

One lead is one unique person, no matter how many messages they send or how many channels they use. If someone messages you on WhatsApp, then Instagram, then calls, that is still one lead because it is one person. You are counted per person, never per message or per channel.

What if a lead goes silent?

PROXe automatically follows up across available channels. Smart nudges on WhatsApp, calls, email, and SMS bring cold prospects back. No opportunity dies from silence.

Does it speak my customers' language?

Yes. PROXe handles English, Hindi, Tamil, Telugu, Malayalam, Kannada, and more. Voice supports Indian languages with native accents.

Can I cancel anytime?

Yes. No long-term contracts on Core. Cancel anytime, keep your data export.

Email is not the desk | PROXe

They emailed. You will reply tonight. They already wrote on WhatsApp at 2. The desk is that thread, not your inbox at 6.

A new email is not a new lead. It is the same person, on a slower channel.

The desk is the thread they opened. Email is a copy you send later, or not at all.

Two different jobs

The desk answers where they wrote, in minutes. Who answers the customer. One memory, every channel

Email is a record, a receipt, a follow-up you chose. It is not the place the booking happens.

If you wait for inbox zero, Thursday is gone. If you answer the WhatsApp, Thursday is a slot. A conversation that books

What people run instead

Auto-reply: thanks, we will email you. Then nothing in the thread.

Forward the WhatsApp into Gmail and work it there, six hours late. How fast to reply on WhatsApp

A CRM note emailed brochure with no slot. Your CRM will not answer

Opening a new email when they are still on chat.

How you know the desk did the job

You can point at the WhatsApp (or IG, or the site chat) where they picked a time. That message is the booking.

If the only line is an unread email, you have a queue. You do not have a desk.

Who this is for

Clinics, coaches, home services, anyone who still treats Gmail as the office while the lead is waiting on WhatsApp.

If your speed-to-lead is your inbox, this page is the map.

Then PROXe

PROXe is the desk on the thread they opened.

It answers, qualifies, books and follows up on every lead across every channel, so you never miss a lead ever again. WhatsApp, IG, site, call. Same memory. Email does not become the queue. It does not invent a fee. It does not replace the clinic.

What is PROXe?

Talk to PROXe at goproxe.com.