Most businesses go live within 48 hours. Our team handles the setup, builds your custom flows, and trains the AI on your knowledge base. No technical work from your side.

Do you integrate with my CRM?

PROXe replaces the need for a separate CRM by capturing, qualifying, and tracking every lead in one place. If you already use a CRM, we can sync leads, conversations, and stages into it.

What channels are supported?

Website chat, WhatsApp, Instagram DM, Facebook Messenger, Email, and Voice (inbound and outbound calls). All channels share one unified memory, so customers never repeat themselves.

Yes. All customer data is encrypted in transit and at rest. We are GDPR and CCPA compliant, and built to SOC 2 controls, though we are not yet SOC 2 certified. Scale includes a compliance review and private cloud deployment options.

Can my team take over conversations?

Anytime. PROXe hands off to your team the moment you jump in, with full conversation context across every channel. The AI picks back up when you step away.

What happens if I go over 500 leads in a month?

Nothing switches off. We keep everything running and true up at renewal, and if you are consistently above 500 we move you to Scale on volume pricing. No lead is ever dropped for hitting a limit.

What counts as a lead?

One lead is one unique person, no matter how many messages they send or how many channels they use. If someone messages you on WhatsApp, then Instagram, then calls, that is still one lead because it is one person. You are counted per person, never per message or per channel.

What if a lead goes silent?

PROXe automatically follows up across available channels. Smart nudges on WhatsApp, calls, email, and SMS bring cold prospects back. No opportunity dies from silence.

Does it speak my customers' language?

Yes. PROXe handles English, Hindi, Tamil, Telugu, Malayalam, Kannada, and more. Voice supports Indian languages with native accents.

Can I cancel anytime?

Yes. No long-term contracts on Core. Cancel anytime, keep your data export.

Follow-up is a system | PROXe

The first reply is not the job. Most teams treat it like it is.

They answered. They sent the quote. Someone said they will think about it. Then the thread sat. A week later the business that wrote again got the work.

That is not a manners problem. That is no system for the week after first contact.

The job after the reply

Inbound has two clocks.

The first clock is speed. Did anyone write back on the channel they used. How fast should you reply to a WhatsApp lead.

The second clock is the quiet. They went silent. They said maybe. They took a number and disappeared. Somebody still has to keep the conversation alive until yes or no.

If you only own the first clock, you will look responsive and still lose the lead.

What people run instead

A note in someone's head. "I will ping them Friday." Friday the counsellor is in a session. The note dies.

A CRM task. Status: Follow-up. Nobody opens WhatsApp. The task is not a message. Your CRM will not answer that WhatsApp.

One "just checking in" on day three, then nothing. That is a poke. It is not a system.

A broadcast on day seven. Same text to fifty people. The person who already said maybe gets a blast. The person who said no gets it too.

Hope. The inbox stays bold. People miss conversations. Then they lose the lead.

What a system actually does

It knows the state. New. Replied. Quoted. Maybe. Silent. Booked. No.

It writes on the channel they already used. It does not drag them onto email because the sequence lives there.

It asks a real next question. Still looking this week. Two slots. Who else decides. It does not invent a fee. It does not guilt them for going quiet.

It stops at yes, no, or they asked you to stop. Silence is not a no. A no is a no.

It remembers this is the same person who DMed on Instagram, filled a form, then went quiet on WhatsApp. One memory. One thread in its head.

That is the desk, after the first reply. Who answers the customer.

Who this is for

Clinics, coaching desks, brokers, studios, crews, firms. Anyone who can answer once and then loses the week.

If your follow-up lives in a person's memory, you do not have follow-up. You have a good day.

Then PROXe

PROXe is the desk for both clocks.

It answers, qualifies, books and follows up on every lead across every channel, so you never miss a lead ever again. Until they decide. One memory. It does not invent a quote. It does not replace the closer. It keeps writing so the closer walks into a decision, not a cold list.

What is PROXe?

Talk to PROXe at goproxe.com.