Thursday 4pm. The chair is empty. You mark No-show and move on. The lead still has no next line.
A no-show is not a lost deal. It is an open thread. Rebook two times, or clear a no. The desk does not file and forget.
After they book is the booking job. This page is what happens when they do not sit.
Two different jobs
A booking puts a slot on the calendar.
A no-show is a miss. The next line is a new slot or a clear stop.
If the only update is a no-show tag, you logged a miss. You did not desk.
What people run instead
Mark No-show. Never write again.
Shame text. No times. Silence is not a decision.
Wait for them to apologise. The inbox stays quiet. Closing the inbox is not done.
Book another lead over the slot and lose the first one forever.
How you know it was done
You can point at two new times, a new booked slot, or a clear no in the thread.
If the last line is only a CRM no-show, you filed. You did not desk.
Who this is for
Clinics, coaches, home services, anyone whose calendar has empty chairs and no follow-up.
If no-shows die in the CRM and never get a second chance, this page is the map.
Then PROXe
PROXe is the desk that treats a miss as still open.
It answers, qualifies, books and follows up on every lead across every channel, so you never miss a lead ever again. After a no-show it offers times again, or clears. It does not invent a fee. It does not replace the clinic.
Talk to PROXe at goproxe.com.
Questions people ask
How many times do you rebook?
Two clean offers. Then a clear stop if they go quiet.
Does PROXe shame the lead?
No. It offers times or hands off.
Is a no-show a lost lead?
Not until you clear it. Until then it is open.
Does it replace the clinic?
No. It runs the desk until a person or a slot.
How long to go live?
48 hours.
A no-show is still a lead. Talk to PROXe on the site.
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