Most businesses go live within 48 hours. Our team handles the setup, builds your custom flows, and trains the AI on your knowledge base. No technical work from your side.

Do you integrate with my CRM?

PROXe replaces the need for a separate CRM by capturing, qualifying, and tracking every lead in one place. If you already use a CRM, we can sync leads, conversations, and stages into it.

What channels are supported?

Website chat, WhatsApp, Instagram DM, Facebook Messenger, Email, and Voice (inbound and outbound calls). All channels share one unified memory, so customers never repeat themselves.

Yes. All customer data is encrypted in transit and at rest. We are GDPR and CCPA compliant, and built to SOC 2 controls, though we are not yet SOC 2 certified. Scale includes a compliance review and private cloud deployment options.

Can my team take over conversations?

Anytime. PROXe hands off to your team the moment you jump in, with full conversation context across every channel. The AI picks back up when you step away.

What happens if I go over 500 leads in a month?

Nothing switches off. We keep everything running and true up at renewal, and if you are consistently above 500 we move you to Scale on volume pricing. No lead is ever dropped for hitting a limit.

What counts as a lead?

One lead is one unique person, no matter how many messages they send or how many channels they use. If someone messages you on WhatsApp, then Instagram, then calls, that is still one lead because it is one person. You are counted per person, never per message or per channel.

What if a lead goes silent?

PROXe automatically follows up across available channels. Smart nudges on WhatsApp, calls, email, and SMS bring cold prospects back. No opportunity dies from silence.

Does it speak my customers' language?

Yes. PROXe handles English, Hindi, Tamil, Telugu, Malayalam, Kannada, and more. Voice supports Indian languages with native accents.

Can I cancel anytime?

Yes. No long-term contracts on Core. Cancel anytime, keep your data export.

The group chat is not the desk

The lead wrote on WhatsApp. You pasted it into the owner group. Six people typed. Nobody wrote the lead back.

A group chat is for your team. The desk is one owner, one memory, one next line out to the customer.

Two people, one lead is the split-answer problem. This page is the internal pile-on.

Two different jobs

Staff chat decides who owns it.

The desk asks, books, or hands off in the lead thread.

If the only action is a screenshot in the group, you briefed the team. You did not desk.

What people run instead

Forward to the group. Wait for consensus. Seen is not a reply.

Five opinions. Zero times offered.

Tag the closer. The lead gets silence. I'll get back to you is not a reply.

Debate price in the group while the lead goes cold.

How you know one desk is real

You can open the customer thread and point at the last line they got.

If the work only lives in your staff chat, you did not desk.

Who this is for

Clinics, coaches, partner shops, anyone whose real desk is a WhatsApp group named Leads.

If the group is loud and the customer thread is quiet, this page is the map.

Then PROXe

PROXe is one desk on every channel.

It answers, qualifies, books and follows up on every lead across every channel, so you never miss a lead ever again. The team can watch. The lead gets one memory and one next line. It does not invent a fee. It does not replace the clinic.

What is PROXe?

Talk to PROXe at goproxe.com.