Most businesses go live within 48 hours. Our team handles the setup, builds your custom flows, and trains the AI on your knowledge base. No technical work from your side.

Do you integrate with my CRM?

PROXe replaces the need for a separate CRM by capturing, qualifying, and tracking every lead in one place. If you already use a CRM, we can sync leads, conversations, and stages into it.

What channels are supported?

Website chat, WhatsApp, Instagram DM, Facebook Messenger, Email, and Voice (inbound and outbound calls). All channels share one unified memory, so customers never repeat themselves.

Yes. All customer data is encrypted in transit and at rest. We are GDPR and CCPA compliant, and built to SOC 2 controls, though we are not yet SOC 2 certified. Scale includes a compliance review and private cloud deployment options.

Can my team take over conversations?

Anytime. PROXe hands off to your team the moment you jump in, with full conversation context across every channel. The AI picks back up when you step away.

What happens if I go over 500 leads in a month?

Nothing switches off. We keep everything running and true up at renewal, and if you are consistently above 500 we move you to Scale on volume pricing. No lead is ever dropped for hitting a limit.

What counts as a lead?

One lead is one unique person, no matter how many messages they send or how many channels they use. If someone messages you on WhatsApp, then Instagram, then calls, that is still one lead because it is one person. You are counted per person, never per message or per channel.

What if a lead goes silent?

PROXe automatically follows up across available channels. Smart nudges on WhatsApp, calls, email, and SMS bring cold prospects back. No opportunity dies from silence.

Does it speak my customers' language?

Yes. PROXe handles English, Hindi, Tamil, Telugu, Malayalam, Kannada, and more. Voice supports Indian languages with native accents.

Can I cancel anytime?

Yes. No long-term contracts on Core. Cancel anytime, keep your data export.

Two people, one lead | PROXe

One lead. Two phones. Two different answers. The lead picks the cheaper one and ghosts the other.

Coverage is not two people typing. Coverage is one owner, same memory, one next line.

One number, a whole team is the setup. This page is what breaks when two humans both answer without a desk.

Two different jobs

One owner runs the thread. Asks. Books. Hands off with context.

Two people answering is a race. Price slips. Slot clashes. The lead hears two brands.

If both of you are online and neither owns the chat, you do not have coverage. You have noise.

What people run instead

Owner replies on WhatsApp. Partner replies on Instagram. Different fee.

Night shift rewrites the morning promise.

Both book a slot. Neither checks the calendar. The calendar is not the desk.

Handoff is a screenshot with no thread. Handoff without starting over.

How you know one owner is real

You can name who speaks next. You can open one thread and see every ask and every slot.

If the lead has to reconcile two chats, you did not desk. You split.

Who this is for

Clinics, coaches, home services, partner shops sharing inbound.

If two of you answer and your calendar still has holes, this page is the map.

Then PROXe

PROXe is one desk on every channel.

It answers, qualifies, books and follows up on every lead across every channel, so you never miss a lead ever again. One memory. One next line. It does not invent a fee. It does not replace the clinic. When a person is needed, it hands the full thread over.

What is PROXe?

Talk to PROXe at goproxe.com.