Most businesses go live within 48 hours. Our team handles the setup, builds your custom flows, and trains the AI on your knowledge base. No technical work from your side.

Do you integrate with my CRM?

PROXe replaces the need for a separate CRM by capturing, qualifying, and tracking every lead in one place. If you already use a CRM, we can sync leads, conversations, and stages into it.

What channels are supported?

Website chat, WhatsApp, Instagram DM, Facebook Messenger, Email, and Voice (inbound and outbound calls). All channels share one unified memory, so customers never repeat themselves.

Yes. All customer data is encrypted in transit and at rest. We are GDPR and CCPA compliant, and built to SOC 2 controls, though we are not yet SOC 2 certified. Scale includes a compliance review and private cloud deployment options.

Can my team take over conversations?

Anytime. PROXe hands off to your team the moment you jump in, with full conversation context across every channel. The AI picks back up when you step away.

What happens if I go over 500 leads in a month?

Nothing switches off. We keep everything running and true up at renewal, and if you are consistently above 500 we move you to Scale on volume pricing. No lead is ever dropped for hitting a limit.

What counts as a lead?

One lead is one unique person, no matter how many messages they send or how many channels they use. If someone messages you on WhatsApp, then Instagram, then calls, that is still one lead because it is one person. You are counted per person, never per message or per channel.

What if a lead goes silent?

PROXe automatically follows up across available channels. Smart nudges on WhatsApp, calls, email, and SMS bring cold prospects back. No opportunity dies from silence.

Does it speak my customers' language?

Yes. PROXe handles English, Hindi, Tamil, Telugu, Malayalam, Kannada, and more. Voice supports Indian languages with native accents.

Can I cancel anytime?

Yes. No long-term contracts on Core. Cancel anytime, keep your data export.

A status is not a message

You flipped the lead to Follow up. The board looks clean. The WhatsApp thread is still empty.

A status is a note for your team. A message is a line the lead can read. The desk does the second one.

I'll get back to you is not a reply. A status with no send is the same park, inside the CRM.

Two different jobs

A status tracks where you are. Won. Lost. Booked. Waiting.

A message moves the thread. Two facts. Two times. Or a clear handoff.

If the board updates and the chat does not, the lead still thinks you vanished.

What people run instead

Moved to Warm. No text.

Left a comment for the closer. The lead never saw it.

Set a reminder for Friday. Friday comes with no message. Silence is not a decision.

Marked Contacted after reading the chat and writing nothing back.

How you know it was a real message

You can open the thread and point at the last line the lead got.

If the only update is a pipeline stage, you logged work. You did not desk.

Who this is for

Clinics, coaches, home services, anyone whose CRM is busy and whose WhatsApp is quiet.

If your stages move faster than your replies, this page is the map.

Then PROXe

PROXe is the desk that writes in the thread, not only on the board.

It answers, qualifies, books and follows up on every lead across every channel, so you never miss a lead ever again. Stage can follow the chat. The chat does not wait on a stage. It does not invent a fee. It does not replace the clinic.

What is PROXe?

Talk to PROXe at goproxe.com.

Questions people ask

Can the desk update the CRM too?

Yes. After it writes the lead a real line.

Is a reminder a message?

No. A reminder is a status for you.

Does PROXe leave leads on Waiting with no text?

No. It asks, books, or hands off.

Does it replace the clinic?

No. It runs the desk until a person or a slot.

How long to go live?

48 hours.

A status is not a message. Talk to PROXe on the site.

I'll get back to you is not a reply

Parking language is not the desk.

June 17, 2026 · 3 min read

Silence is not a decision

No reply is not a no.

January 17, 2026 · 3 min read

Follow-up is a system

The first reply is not the job. Most teams treat it like it is.

March 23, 2026 · 2 min read

Recent

A reminder is not a reply

You set a phone reminder to reply at 6. The lead needed a slot at 2. A reminder is a promise to yourself. The desk is a next line in their thread now.

September 22, 2026 · 5 min read