Most businesses go live within 48 hours. Our team handles the setup, builds your custom flows, and trains the AI on your knowledge base. No technical work from your side.

Do you integrate with my CRM?

PROXe replaces the need for a separate CRM by capturing, qualifying, and tracking every lead in one place. If you already use a CRM, we can sync leads, conversations, and stages into it.

What channels are supported?

Website chat, WhatsApp, Instagram DM, Facebook Messenger, Email, and Voice (inbound and outbound calls). All channels share one unified memory, so customers never repeat themselves.

Yes. All customer data is encrypted in transit and at rest. We are GDPR and CCPA compliant, and built to SOC 2 controls, though we are not yet SOC 2 certified. Scale includes a compliance review and private cloud deployment options.

Can my team take over conversations?

Anytime. PROXe hands off to your team the moment you jump in, with full conversation context across every channel. The AI picks back up when you step away.

What happens if I go over 500 leads in a month?

Nothing switches off. We keep everything running and true up at renewal, and if you are consistently above 500 we move you to Scale on volume pricing. No lead is ever dropped for hitting a limit.

What counts as a lead?

One lead is one unique person, no matter how many messages they send or how many channels they use. If someone messages you on WhatsApp, then Instagram, then calls, that is still one lead because it is one person. You are counted per person, never per message or per channel.

What if a lead goes silent?

PROXe automatically follows up across available channels. Smart nudges on WhatsApp, calls, email, and SMS bring cold prospects back. No opportunity dies from silence.

Does it speak my customers' language?

Yes. PROXe handles English, Hindi, Tamil, Telugu, Malayalam, Kannada, and more. Voice supports Indian languages with native accents.

Can I cancel anytime?

Yes. No long-term contracts on Core. Cancel anytime, keep your data export.

Silence is not a decision | PROXe

No reply is not a no. An empty thread is not a closed lead. Most teams wait once, then stop. The work is follow up until they pick a slot or they say no.

They asked for Thursday. You wrote. They went quiet. You treated quiet as done.

Silence is a pause. A decision is a yes or a no.

Two different jobs

Follow-up is the desk after the first reply. Same thread. New pass. Until they decide. Follow-up is a system. After they book

A decision is a booked slot or a clear no. Then you stop. Quiet is not that.

If you treat silence as a no, you will close leads who were still thinking.

What people run instead

One bump at 9am, then archive.

A CRM status cold with no second message. Your CRM will not answer

Endless pings after they said no. That is not the desk. That is noise.

A weekly screenshot of unreplied chats and no count of still silent. What to measure on inbound

How you know they decided

They picked a time. Or they said no. You can point at that message.

If the last line is yours and they have not answered, you do not have a decision. You have work left.

Who this is for

Clinics, coaches, home services, anyone whose WhatsApp fills with quiet threads they wrote off too soon.

If your pipeline dies at first silence, this page is the map.

Then PROXe

PROXe is the desk that keeps going until they decide.

It answers, qualifies, books and follows up on every lead across every channel, so you never miss a lead ever again. Quiet gets another pass. A no stops it. It does not invent a fee. It does not replace the clinic. It does the second and third write so Thursday is not lost to silence.

What is PROXe?

Talk to PROXe at goproxe.com.