Most businesses go live within 48 hours. Our team handles the setup, builds your custom flows, and trains the AI on your knowledge base. No technical work from your side.

Do you integrate with my CRM?

PROXe replaces the need for a separate CRM by capturing, qualifying, and tracking every lead in one place. If you already use a CRM, we can sync leads, conversations, and stages into it.

What channels are supported?

Website chat, WhatsApp, Instagram DM, Facebook Messenger, Email, and Voice (inbound and outbound calls). All channels share one unified memory, so customers never repeat themselves.

Yes. All customer data is encrypted in transit and at rest. We are GDPR and CCPA compliant, and built to SOC 2 controls, though we are not yet SOC 2 certified. Scale includes a compliance review and private cloud deployment options.

Can my team take over conversations?

Anytime. PROXe hands off to your team the moment you jump in, with full conversation context across every channel. The AI picks back up when you step away.

What happens if I go over 500 leads in a month?

Nothing switches off. We keep everything running and true up at renewal, and if you are consistently above 500 we move you to Scale on volume pricing. No lead is ever dropped for hitting a limit.

What counts as a lead?

One lead is one unique person, no matter how many messages they send or how many channels they use. If someone messages you on WhatsApp, then Instagram, then calls, that is still one lead because it is one person. You are counted per person, never per message or per channel.

What if a lead goes silent?

PROXe automatically follows up across available channels. Smart nudges on WhatsApp, calls, email, and SMS bring cold prospects back. No opportunity dies from silence.

Does it speak my customers' language?

Yes. PROXe handles English, Hindi, Tamil, Telugu, Malayalam, Kannada, and more. Voice supports Indian languages with native accents.

Can I cancel anytime?

Yes. No long-term contracts on Core. Cancel anytime, keep your data export.

The ad is not the desk | PROXe

A click is not a booking. A WhatsApp that opened from an ad is not a booked slot. Most teams treat the click as the work. The work is the thread that still has to answer, qualify, and put two times in front of them.

They tapped. The chat opened. Then it sat.

The ad is discovery. The desk is what happens after.

Two different jobs

The ad gets attention. Click to WhatsApp. Click to the site. That is marketing. It is real. It is not a lead until someone is in a conversation that can book. Who answers the customer. A paid lead with no reply

The thread is the desk. Answer on that channel. Two questions. Two slots. Follow up until they decide. What to measure on inbound

If you only staff the ad, you will pay for clicks and still miss the consult.

What people run instead

A click-to-WhatsApp button, then silence. You bought the open. You left the desk empty.

An auto greeting and no two times. They bounce.

A form after the click. Another job. The website is not the desk

A CRM row for the click and no thread. Your CRM will not answer

How you know the click became a lead

There is a thread. There is a day and a time they picked. Not a click count. Not a CTR.

If you cannot point at the message where they chose Thursday, you have a click. You do not have a lead.

Who this is for

Anyone running ads into WhatsApp, Instagram, or the site. Clinics, coaches, home services.

If your report is clicks and you cannot show Thursday 4pm, this page is the map.

Then PROXe

PROXe is the desk after the click.

It answers, qualifies, books and follows up on every lead across every channel, so you never miss a lead ever again. The ad, the open, the WhatsApp: one person. Two slots in the thread they just opened. It does not invent a fee. It does not replace the clinic. It does the first reply so the click was not wasted.

What is PROXe?

Talk to PROXe at goproxe.com.