Most businesses go live within 48 hours. Our team handles the setup, builds your custom flows, and trains the AI on your knowledge base. No technical work from your side.

Do you integrate with my CRM?

PROXe replaces the need for a separate CRM by capturing, qualifying, and tracking every lead in one place. If you already use a CRM, we can sync leads, conversations, and stages into it.

What channels are supported?

Website chat, WhatsApp, Instagram DM, Facebook Messenger, Email, and Voice (inbound and outbound calls). All channels share one unified memory, so customers never repeat themselves.

Yes. All customer data is encrypted in transit and at rest. We are GDPR and CCPA compliant, and built to SOC 2 controls, though we are not yet SOC 2 certified. Scale includes a compliance review and private cloud deployment options.

Can my team take over conversations?

Anytime. PROXe hands off to your team the moment you jump in, with full conversation context across every channel. The AI picks back up when you step away.

What happens if I go over 500 leads in a month?

Nothing switches off. We keep everything running and true up at renewal, and if you are consistently above 500 we move you to Scale on volume pricing. No lead is ever dropped for hitting a limit.

What counts as a lead?

One lead is one unique person, no matter how many messages they send or how many channels they use. If someone messages you on WhatsApp, then Instagram, then calls, that is still one lead because it is one person. You are counted per person, never per message or per channel.

What if a lead goes silent?

PROXe automatically follows up across available channels. Smart nudges on WhatsApp, calls, email, and SMS bring cold prospects back. No opportunity dies from silence.

Does it speak my customers' language?

Yes. PROXe handles English, Hindi, Tamil, Telugu, Malayalam, Kannada, and more. Voice supports Indian languages with native accents.

Can I cancel anytime?

Yes. No long-term contracts on Core. Cancel anytime, keep your data export.

The website is not the desk

A form is not a booking. A chat widget is not a booking. A click is not a booking. Most teams treat the site as the work. The work is the thread that still has to answer, qualify, and put two slots in front of them.

They filled the form at 9:14. Name, phone, "want a consult." Then the inbox sat. The clinic that wrote in WhatsApp got Thursday.

The site is discovery. The desk is what happens after.

Two different jobs

The page gets attention. Forms, chat, a click to WhatsApp. That is marketing. It is real. It is not a lead until someone is in a conversation that can book. A conversation that books

The thread is the desk. Same job as Instagram DMs and inbound WhatsApp. Answer on that channel. Two questions. Two slots. Follow up until they decide. What to measure on inbound

If you only staff the site, you will look busy and still miss the consult.

What people run instead

A thank-you page and an email. The lead is on their phone. Email is a second hunt.

A chatbot that dumps FAQs. No two questions. No two times. They bounce.

A CRM row with no thread. Someone will "get back." They do not. Your CRM will not answer

A click-to-WhatsApp button, then silence. You paid for the click and left the desk empty. Who answers the customer

How you know it became a lead

There is a thread. There is a day and a time they picked. Not a form submit. Not a chat that said hi and died.

If you cannot point at the message where they chose Thursday, you have a website hit. You do not have a lead.

Who this is for

Clinics, coaches, home services, anyone whose ads and Google land on a site that asks for a form.

If your report is form fills and you cannot show Thursday 4pm, this page is the map.

Then PROXe

PROXe is the desk after the form.

It answers, qualifies, books and follows up on every lead across every channel, so you never miss a lead ever again. The form, the chat, the WhatsApp they open next: one person. Two slots in the thread they already started. It does not invent a fee. It does not replace the clinic. It does the 9:14 reply so they walk into a booked consult.

What is PROXe?

Talk to PROXe at goproxe.com.