Most businesses go live within 48 hours. Our team handles the setup, builds your custom flows, and trains the AI on your knowledge base. No technical work from your side.

Do you integrate with my CRM?

PROXe replaces the need for a separate CRM by capturing, qualifying, and tracking every lead in one place. If you already use a CRM, we can sync leads, conversations, and stages into it.

What channels are supported?

Website chat, WhatsApp, Instagram DM, Facebook Messenger, Email, and Voice (inbound and outbound calls). All channels share one unified memory, so customers never repeat themselves.

Yes. All customer data is encrypted in transit and at rest. We are GDPR and CCPA compliant, and built to SOC 2 controls, though we are not yet SOC 2 certified. Scale includes a compliance review and private cloud deployment options.

Can my team take over conversations?

Anytime. PROXe hands off to your team the moment you jump in, with full conversation context across every channel. The AI picks back up when you step away.

What happens if I go over 500 leads in a month?

Nothing switches off. We keep everything running and true up at renewal, and if you are consistently above 500 we move you to Scale on volume pricing. No lead is ever dropped for hitting a limit.

What counts as a lead?

One lead is one unique person, no matter how many messages they send or how many channels they use. If someone messages you on WhatsApp, then Instagram, then calls, that is still one lead because it is one person. You are counted per person, never per message or per channel.

What if a lead goes silent?

PROXe automatically follows up across available channels. Smart nudges on WhatsApp, calls, email, and SMS bring cold prospects back. No opportunity dies from silence.

Does it speak my customers' language?

Yes. PROXe handles English, Hindi, Tamil, Telugu, Malayalam, Kannada, and more. Voice supports Indian languages with native accents.

Can I cancel anytime?

Yes. No long-term contracts on Core. Cancel anytime, keep your data export.

I'll get back to you is not a reply

They asked for Thursday. You wrote I'll get back to you. That is not a reply. That is a pause with no next line.

A park is a promise with no slot. The desk asks, or books, or hands off. It does not leave the thread hanging.

Silence is not a decision. Parking language is how silence starts.

Two different jobs

A reply moves the thread. Two facts. Two times. Or a clear handoff. Qualify before you book and When they ask for a person.

A park says later and closes the laptop. No ask. No time. No owner.

If you park every hard question, Thursday never lands.

What people run instead

I'll check and get back. Then nothing.

Let me confirm with the team. Then a cold thread. Silence is not a decision.

A CRM note waiting with no message in the chat. A status is not a message.

Typing one moment while the lead waits all day.

How you know it was a real reply

You can point at the next ask, the two times, or the handoff with context.

If the last line is I'll get back to you and nothing follows, you parked. You did not desk.

Who this is for

Clinics, coaches, home services, anyone whose WhatsApp is full of later with no Thursday.

If your inbox looks busy and your calendar is empty, this page is the map.

Then PROXe

PROXe is the desk that does not park.

It answers, qualifies, books and follows up on every lead across every channel, so you never miss a lead ever again. Ask. Two times. Or hand over with context. It does not invent a fee. It does not replace the clinic. It does not write I'll get back to you and stop.

What is PROXe?

Talk to PROXe at goproxe.com.

Questions people ask

Is it ever ok to say later?

Only with a time you will write again. Then write again.

What if you do not know the answer?

Ask two facts. Hand off. Do not park.

Does PROXe invent a price while it waits?

No. It books the consult or hands you the thread.

Does it replace the clinic?

No. It runs the desk until a person or a slot.

How long to go live?

48 hours.

I'll get back to you is not a reply. Talk to PROXe on the site.

Silence is not a decision

No reply is not a no.

January 17, 2026 · 3 min read

Qualify before you book

A reply is not a qualified lead.

January 12, 2026 · 3 min read

When they ask for a person

"Can I talk to someone" is not a dump. The desk still asks, then hands the thread over.

June 12, 2026 · 3 min read

Recent

A reminder is not a reply

You set a phone reminder to reply at 6. The lead needed a slot at 2. A reminder is a promise to yourself. The desk is a next line in their thread now.

September 22, 2026 · 5 min read