Most businesses go live within 48 hours. Our team handles the setup, builds your custom flows, and trains the AI on your knowledge base. No technical work from your side.

Do you integrate with my CRM?

PROXe replaces the need for a separate CRM by capturing, qualifying, and tracking every lead in one place. If you already use a CRM, we can sync leads, conversations, and stages into it.

What channels are supported?

Website chat, WhatsApp, Instagram DM, Facebook Messenger, Email, and Voice (inbound and outbound calls). All channels share one unified memory, so customers never repeat themselves.

Yes. All customer data is encrypted in transit and at rest. We are GDPR and CCPA compliant, and built to SOC 2 controls, though we are not yet SOC 2 certified. Scale includes a compliance review and private cloud deployment options.

Can my team take over conversations?

Anytime. PROXe hands off to your team the moment you jump in, with full conversation context across every channel. The AI picks back up when you step away.

What happens if I go over 500 leads in a month?

Nothing switches off. We keep everything running and true up at renewal, and if you are consistently above 500 we move you to Scale on volume pricing. No lead is ever dropped for hitting a limit.

What counts as a lead?

One lead is one unique person, no matter how many messages they send or how many channels they use. If someone messages you on WhatsApp, then Instagram, then calls, that is still one lead because it is one person. You are counted per person, never per message or per channel.

What if a lead goes silent?

PROXe automatically follows up across available channels. Smart nudges on WhatsApp, calls, email, and SMS bring cold prospects back. No opportunity dies from silence.

Does it speak my customers' language?

Yes. PROXe handles English, Hindi, Tamil, Telugu, Malayalam, Kannada, and more. Voice supports Indian languages with native accents.

Can I cancel anytime?

Yes. No long-term contracts on Core. Cancel anytime, keep your data export.

When they ask for a person

They wrote can I talk to a person. You dumped the chat. That is not a handoff. That is quitting on message 1.

Ask for a person is still a lead. The desk asks two questions, then hands the same thread over. Not a new chat. Not a blank inbox.

Handoff without starting over is memory. This page is the job before that handoff.

Two different jobs

The desk stays on the thread. Two or three facts. Then a human. Qualify before you book. Handoff without starting over.

A dump is closing the chat and hoping someone calls. No ask. No summary. No slot.

If you bail on message 1, you taught them that writing gets them nowhere.

What people run instead

Sure, someone will call you. Then silence.

A new WhatsApp from a different number with no history. One memory, every channel.

Forward to email and leave the thread empty. Email is not the desk.

Typing please wait while I transfer with no questions asked.

How you know it was a desk handoff

You can point at the thread. What they need. When they can do. Then a person with that context.

If the last line is can I talk to someone and the next is a dead chat, you dumped it.

Who this is for

Clinics, coaches, home services, anyone whose team freezes when a lead asks for a human.

If your WhatsApp dies the moment they ask for a person, this page is the map.

Then PROXe

PROXe is the desk that asks, then hands over.

It answers, qualifies, books and follows up on every lead across every channel, so you never miss a lead ever again. Two questions. Same thread. Full context for the human. It does not invent a fee. It does not replace the clinic. It does not dump the chat on message 1.

What is PROXe?

Talk to PROXe at goproxe.com.