They wanted 7pm. You replied at 10am. The other studio got the booking.

They wrote at 8:40pm. Trial tomorrow. First class.

Reception left at 8. Greeting said closed. Morning you called. They had already booked the studio that offered 7pm or 8pm at 8:41.

The leak is not membership software. The leak is the after-7pm WhatsApp that sat.

What wellness desks run

A personal phone at the desk. A greeting. A brochure of packages. Instagram DMs on someone else's phone.

Gym, spa, yoga: same pattern. They want a slot tonight or first thing. "We will call you tomorrow" is how they pick the other place.

What to do instead

Answer on WhatsApp, Instagram, the site, the missed call. Same person. One memory.

Qualify: trial or member, which service, when. Offer two slots. Book it. Do not invent a package price.

Morning you walk into a booked trial, not a pile of last night's greets.

Who this is for

Studios that already get inbound after 7pm and still treat it as tomorrow's work. Tomorrow is too late.

How PROXe does this for wellness. Same leak for clinics and home services.

Talk to PROXe at goproxe.com. After-hours WhatsApp is how you lose the lead. How fast should you reply to a WhatsApp lead. One lead, four channels, one memory. What PROXe is.

Questions people ask

Does it replace the trainer or therapist?

No. It does the 9pm reply. You do the session.

Will it quote a package?

No. It books the visit and hands you the thread.

Do I need night staff?

No. The desk keeps working. You do not.

How long to go live?

48 hours.

After hours they still want a slot. Talk to PROXe on the site (goproxe.com).

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